Delivery / Shipping Policy
Delivery Time
We at Excellent Leather Shop are fully aware of the importance of timely and careful delivery of your order and we strive to achieve this. Hence, we have an elaborate package.
As for timing of your order, it also depends on the product’s stock status. For products that are readily available, the delivery period usually takes three days (72 hours) from the ordering date.
For backordered or custom-made items, expect delivery to fall between one and two weeks. In that occasion, right at the time of placing order, you will be in full possession of detailed information about precisely when your order will be up for delivery as order confirmation telephone call will be made right after making the order for you.
Please note: We would like to point out that these are only approximations and that there might be delays on the deliveries because of various reasons. Thus, you can expect periodic updates regarding your order, and a tracking code will be available to you once the order has been shipped.
Payment Terms
We accept payment by PayPal, 2Checkout and Bank Transfers. Please contact us on sales@excellentleathershop.com for details of how to make a payment if you are an international or wholesale customer.
Exchanges and Returns
Your satisfaction is our biggest concern.
Please contact us in case of any query relating to an exchange or refund on sales@excellentleathershop.com and we will try our best to accommodate you.
